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765-250-4100
Knowledge base
ConfirmDelivery / EZ-Confirm
Account Management
4
Association of EZ-Confirm Accounts for Processing on EII machines
Creating New Accounts
Editing Sub Accounts and Their Permissions
Editing Your Account
API
1
API-Basic Integration
Desktop Tool
5
Auto-Population of Postage fields in the Firmbook
Downloading of the Desktop Tool
Importing and Processing of an Address List
Obtaining Error Logs
Updating an Imported Address File with the PIC Number
General
1
Mail Classes & Services
Website
15
Address Book Management
Addressing Mail
Deletion of Mail Pieces
Enabling AutoSignature
Firmbook
View all 15
General
Getting Started
11
Applications, Pricing, and Specifications of EII Labels & Tray Tags
Creating an EII File Server Account
Electrostatic Discharge (ESD) Precaution
EZ-Flats Premium Machine Install Requirements
Improving Throughput on EZ-Flats Machines
View all 11
Hardware
Chameleon
2
Chameleon HSP: Air Cushioned Tamp Cylinder Setup and Installation
Checking the Modsort Crossbelt Motorized Driven Roller
Champ
2
Ring Scanner Installation & Setup
Ring Scanner Troubleshooting Steps
Cognex 3D-A100 Dimensioner
2
Dimensioner Calibration for EZ-Workdesk SPA
Changing the IP Address on a Cognex 3D-A1000
Dell Workstations
0
EII Applicator
5
Installing the Tamp Sensor and Air Supply Tube
Loading Labels / Label Path
Take-Up Assembly Adjustments
Tamp Sensor Replacement
Troubleshooting Steps for Printing/Application Issues
Electrical
0
EZ-Flats
8
Bleeding Air Pressure from the EZ-Flats Premium
Entering & Exiting Stacker Burn-In Mode
Lowering the Anti-Tip Support After Shipping
Manual Label Processing on EZ-Flats Premium
Packing the EZ-Flats Premium for Shipping
View all 8
EZ-Letters
1
Ink Cartridge Maintenance and Replacement
EZ-Parcels
4
Keyence Digital Fiber Optic Sensor (FS-N11CN) Setup
Programming the Control 100 Board
Upgrading of the Safety 100 Board
Upgrading of the Safety 200 Board
EZ-Workdesk
1
Lamp Board Replacement on an EZ-Workdesk
Handheld Scanners
1
LightSort System Hand Scanner Configuration Codes
Lenovo Workstations
0
LightSort Parcel Sorting System
11
Controller Display Flashing
Isolating Errors
Loading Counter Keeps Incrementing
Replacing a Controller
Replacing a Rack ID Board
View all 11
Panther
0
PowerEdge Servers
6
Dell PowerEdge Server Overview
How do I identify a hard drive failure with my Dell PowerEdge server?
How do I remove or install a Dell PowerEdge cooling fan?
How do I remove or replace a Dell PowerEdge power supply unit?
How do I replace a Dell PowerEdge hard drive?
View all 6
RS507 Ring Scanner
1
LightSort System Configuration Codes
Sato LT408
8
Adjusting the Print Height on the Label
Changing the LCD contrast on a Sato LT408 printer
Cleaning an LT408 Printer
Enabling and Disabling Head Check on SATO LT408 printers
Gap Sensor Replacement
View all 8
Sato S84/S84-ex
4
Cleaning a Gap Sensor
Cleaning an S84 Printer
Gap/Media Sensor Calibration of SATO S84-EX Printer
Instructions for Removing and Replacing the Print Head
Server PCs
1
Installing the Headless Display Adapter
Weber 2600
3
Changing Menu from French to English
Loading Labels / Label Path
Troubleshooting Steps for Printing/Application Issues
Zebra GC420d
4
Dual Printer Setup for EZ-Flats
Feed Button Modes
Manual Calibration of the Zebra GC420d Printer
Printing Test Tray Tags
Zebra LP2844
2
Manual Calibration of the Zebra LP2844 Printer
Printing Test Tray Tags
Networking
General
3
EII Equipment Networking Information
Overview of EII Network Connectivity and Remote Support
Uploading Logs and Backups to EII Support
LightSort Parcel Processing System
4
Log Files Not Transferring to the Server
Rack Not Connecting to the Network
Troubleshooting File Transfer Errors
Troubleshooting Networking Errors
Routers
3
How do I configure an EII machine router?
How do I restore a configuration file to an EII machine router?
Where do I obtain the EII router configuration file?
Postal Steward
Company Admin Functionality
3
Creating a New User
Managing Sites
Managing Users
eVS Tables
4
Header Page
Job Activity Page
Piece Detail Page
SSF Page
Getting Started
5
Changing the Account Password
Introduction to Postal Steward™
Login
Resetting a Postal Steward Password
User Profiles
Site Navigation
2
Search Functions
Taskbar Navigation
Software
Argosy OCR
0
Click Management
2
Click Quantity Verification
Ordering Clicks through SupplyManager
Console
14
Accessing the Job Export File
Account Profile Definitons
Adding the UMove Component to a Job Profile
Adjusting Required Barcodes based on Accounts/Customers
Association of EZ-Confirm Accounts for Processing on EII machines
View all 14
DAT-MAIL
3
Checking and Updating the Label List in DAT-Mail
Dat.Mail Updates
Speeding Up Dat-Mail Statement Generation
eVS
0
Helm
2
List of Rejects on USPS Outgoing Helm
Methods to Reuse an Existing IMpb
LightSort Parcel Processing System
2
Troubleshooting Software Errors
Troubleshooting Sort Profile Errors
Microsoft Security Update
0
PC Postage
1
Date Advance for PC Postage Mailings
UMove
2
Entering Move Update Information into the Eii Console
UMove PAF ID Procedure
USPS Outgoing
4
USPS Parcel Reports Affected by End of Support
Directory Installation
Label List Installation
USPS Outgoing Patch Installation