Engineering Innovation Inc

Account Management 4

• Association of EZ-Confirm Accounts for Processing on EII machines
• Creating New Accounts
• Editing Sub Accounts and Their Permissions
• Editing Your Account

API 1

• API-Basic Integration

Desktop Tool 5

• Auto-Population of Postage fields in the Firmbook
• Downloading of the Desktop Tool
• Importing and Processing of an Address List
• Obtaining Error Logs
• Updating an Imported Address File with the PIC Number

General 1

• Mail Classes & Services

Website 15

• Address Book Management
• Addressing Mail
• Deletion of Mail Pieces
• Enabling AutoSignature
• Firmbook

View all 15

Getting Started 10

• Applications, Pricing, and Specifications of EII Labels & Tray Tags
• Creating an EII File Server Account
• Electrostatic Discharge (ESD) Precaution
• EZ-Flats Premium Machine Install Requirements
• Improving Throughput on EZ-Flats Machines

View all 10

Chameleon 2

• Chameleon HSP: Air Cushioned Tamp Cylinder Setup and Installation
• Checking the Modsort Crossbelt Motorized Driven Roller

Champ 2

• Ring Scanner Installation & Setup
• Ring Scanner Troubleshooting Steps

Cognex 3D-A100 Dimensioner 2

• Dimensioner Calibration for EZ-Workdesk SPA
• Changing the IP Address on a Cognex 3D-A1000

Dell Workstations 0

EII Applicator 5

• Installing the Tamp Sensor and Air Supply Tube
• Loading Labels / Label Path
• Take-Up Assembly Adjustments
• Tamp Sensor Replacement
• Troubleshooting Steps for Printing/Application Issues

Electrical 0

EZ-Flats 8

• Bleeding Air Pressure from the EZ-Flats Premium
• Entering & Exiting Stacker Burn-In Mode
• Lowering the Anti-Tip Support After Shipping
• Manual Label Processing on EZ-Flats Premium
• Packing the EZ-Flats Premium for Shipping

View all 8

EZ-Letters 1

• Ink Cartridge Maintenance and Replacement

EZ-Parcels 4

• Keyence Digital Fiber Optic Sensor (FS-N11CN) Setup
• Programming the Control 100 Board
• Upgrading of the Safety 100 Board
• Upgrading of the Safety 200 Board

EZ-Workdesk 1

• Lamp Board Replacement on an EZ-Workdesk

Handheld Scanners 1

• LightSort System Hand Scanner Configuration Codes

Lenovo Workstations 0

LightSort Parcel Sorting System 11

• Controller Display Flashing
• Isolating Errors
• Loading Counter Keeps Incrementing
• Replacing a Controller
• Replacing a Rack ID Board

View all 11

Panther 0

PowerEdge Servers 6

• Dell PowerEdge Server Overview
• How do I identify a hard drive failure with my Dell PowerEdge server?
• How do I remove or install a Dell PowerEdge cooling fan?
• How do I remove or replace a Dell PowerEdge power supply unit?
• How do I replace a Dell PowerEdge hard drive?

View all 6

RS507 Ring Scanner 1

• LightSort System Configuration Codes

Sato LT408 8

• Adjusting the Print Height on the Label
• Changing the LCD contrast on a Sato LT408 printer
• Cleaning an LT408 Printer
• Enabling and Disabling Head Check on SATO LT408 printers
• Gap Sensor Replacement

View all 8

Sato S84/S84-ex 4

• Cleaning a Gap Sensor
• Cleaning an S84 Printer
• Gap/Media Sensor Calibration of SATO S84-EX Printer
• Instructions for Removing and Replacing the Print Head

Server PCs 1

• Installing the Headless Display Adapter

Weber 2600 3

• Changing Menu from French to English
• Loading Labels / Label Path
• Troubleshooting Steps for Printing/Application Issues

Zebra GC420d 4

• Dual Printer Setup for EZ-Flats
• Feed Button Modes
• Manual Calibration of the Zebra GC420d Printer
• Printing Test Tray Tags

Zebra LP2844 2

• Manual Calibration of the Zebra LP2844 Printer
• Printing Test Tray Tags

General 3

• EII Equipment Networking Information
• Overview of EII Network Connectivity and Remote Support
• Uploading Logs and Backups to EII Support

LightSort Parcel Processing System 4

• Log Files Not Transferring to the Server
• Rack Not Connecting to the Network
• Troubleshooting File Transfer Errors
• Troubleshooting Networking Errors

Routers 3

• How do I configure an EII machine router?
• How do I restore a configuration file to an EII machine router?
• Where do I obtain the EII router configuration file?

Company Admin Functionality 3

• Creating a New User
• Managing Sites
• Managing Users

eVS Tables 4

• Header Page
• Job Activity Page
• Piece Detail Page
• SSF Page

Getting Started 5

• Changing the Account Password
• Introduction to Postal Steward™
• Login
• Resetting a Postal Steward Password
• User Profiles

Site Navigation 2

• Search Functions
• Taskbar Navigation

Argosy OCR 0

Click Management 2

• Click Quantity Verification
• Ordering Clicks through SupplyManager

Console 14

• Accessing the Job Export File
• Account Profile Definitons
• Adding the UMove Component to a Job Profile
• Adjusting Required Barcodes based on Accounts/Customers
• Association of EZ-Confirm Accounts for Processing on EII machines

View all 14

DAT-MAIL 3

• Checking and Updating the Label List in DAT-Mail
• Dat.Mail Updates
• Speeding Up Dat-Mail Statement Generation

eVS 0

Helm 2

• List of Rejects on USPS Outgoing Helm
• Methods to Reuse an Existing IMpb

LightSort Parcel Processing System 3

• LightSort Parcel Processing System Operation Barcodes
• Troubleshooting Software Errors
• Troubleshooting Sort Profile Errors

Microsoft Security Update 0

PC Postage 1

• Date Advance for PC Postage Mailings

UMove 2

• Entering Move Update Information into the Eii Console
• UMove PAF ID Procedure

USPS Outgoing 4

• USPS Parcel Reports Affected by End of Support
• Directory Installation
• Label List Installation
• USPS Outgoing Patch Installation