Some common rejects labels are as follows:

  • Barcode Required Reject
    • A barcode that must be read on each piece was not found on this piece
  • Database Reject
    • A piece could not be inserted into the database
      • The error will sometimes fix itself if the piece is rerun, at which time a label will be generated
      • It can often mean that the account MID is incorrect or not present 
        • Checking the account profile for that particular account and class of mail can resolve the issue
      • If the MID is present and correct, rerunning the patch and/or label list will often correct the error
  • DPV Reject (Delivery Point Verification Reject)
    • 11 digit zip code resolution for an address could not be determined
  • DPV FP Reject (Delivery Point Verification False Positive Reject)
    • This is a fake seeded address to catch people who are trying to figure out every address in the US
  • LL Reject (LACSLink Reject)
    • An address that has been converted from a rural route-style address to a city-style address cannot be verified
  • LL FP Reject (LACSLink False Positive Reject)
    • This is a fake seeded address to prevent a person from figuring out every address in the US
  • MC Reject (Move Candidate Reject)
    • It is suspected that the mail recipient has moved to a new address
  • MU Reject (Move Update Reject)
    • The mail recipient has moved to a new address
  • OCR Reject (Optical Character Recognition Reject)
    • The OCR could not find a valid address after reading the mail piece or was unable to clearly read the address
  • Overweight Reject
    • The piece weighs too much for the selected mail class
  • Routing Reject
    • The ADC, 3DS, 5DS, etc. could not be determined for the 11-digit zip code on the mail piece
  • SL Reject (SuiteLink Reject)
    • The secondary information for the street address was incorrect and must be corrected
      • This form of rejection was implemented in CASS Cycle N
  • Under Weight Reject
    • This piece weighs too little for the selected mail class



In addition to these rejects, there are additional rejects that will appear in various places throughout the software, but will not appear on any label: 

  • Camera Reject
    • The camera could not take a picture of the mail piece.
  • Out of Profile Reject
    • Any mail pieces that are not specified in the sort profile will sort to this rule.