Once setup is complete, mail can be addressed.  This section describes the mail classes handled by the software, as well as how these mail pieces can be processed.


Confirmation Mail

Confirmation Mail encompasses all Confirmation services offered for parcels.  The available services for Confirmation Mail are Delivery Confirmation and Signature Confirmation.

Delivery Confirmation

The delivery Confirmation service offers confirmation of delivery via a tracking entry.  No signature is obtained when an parcel is delivered with this service, but the package will be tracked to its destination.


Signature Confirmation

The Signature Confirmation service offers a mailer confirmation of delivery via a tracking entry as well as obtaining a signature from the recipient at the time of delivery.  Details concerning how signatures are made available are provided later.


Certified Mail

Certified Mail refers to any letters using a certified envelope.  Certified Mail is not available for parcels or flats.  Additional available services for Certified Mail are Return Receipt Electronic and Restricted Delivery.
Example of a Certified Envelope

Certified Mail

The Certified Mail option is always checked in the EZAddress option when creating a Certified Mail piece.  This service means that the USPS must obtain a signature (not necessarily the recipient's) when delivering the mail piece.  It is important to note that the mailer (your organization) is not automatically entitled to receive a record of the obtained signature.  Return Receipt Electronic must also be selected in order to receive a record of the signature.

Return Receipt Electronic

The Return Receipt Electronic option is checked in the EZAddress option by default when creating a certified Mail piece.  This service must be chosen to receive a copy of the signature obtained upon delivery of the mail piece.  
If Return Receipt Electronic is deselected, only confirmation of delivery via a tracking entry (without signature) is offered.

Restricted Delivery

Selecting the Restricted Delivery option specifies that the signature obtained by the USPS at delivery must be that of the addressed recipient.  It is important to note that the mailer (your organization) is not automatically entitled to receive a record of the obtained signature with this service.  Return Receipt Electronic must also be selected to receive a record of this signature.