Ordering clicks through SupplyManager
Modified on: Fri, Jun 5, 2020 at 10:26 AM
Supplies may be ordered directly from the machine at any time. To enable this feature, contact EII so an account may be created.
- Only supplies may be ordered in this manner. If machine parts are needed, EII must still be contacted by phone or email.
- The processing software for the machine (Helm or Champ program) must be closed before clicks can be added to the machine.
- Open the EII Console by clicking the "EII Console" icon
- Navigate to SupplyManager by clicking the SupplyManager link in the left tool bar
- Enter the applicable credentials in the window that appears
- Once credentials have been verified, the page will load with all supplies that may be ordered
- Supplies that appear will be determined upon account creation based on machines and warranty agreement for the site
- If a purchase order will be applied to the order, enter it in the Purchase Order field
- Enter the quantity of each item to be ordered
- Multiple supplies may be ordered simultaneously
- If there is any additional information that must be brought to the attention of Procurement, such as requests for expedited shipping, enter it into the Special Notes and Shipping Requests field
- When all necessary fields have been populated, select the Order button in the lower right corner of the screen
- A verification window will appear
- If the information is correct, select Yes
- If any information needs to be modified, select No
- The page will redirect to the main SupplyManager page and the applicable fields may be edited
- Once the information has been verified and the order is submitted, a confirmation window will appear
- An email will be sent to EII so the order may be fulfilled
- If the account has specified that a confirmation email be sent to the account holder, it will be sent at this time, as well
- If clicks were ordered, they will automatically be transferred to the machine when the order is confirmed
If an error appears at any time, contact EII Support immediately
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