Introduction

Once you have an active file server account (for more information refer to the "Creating an EII FIle Server Account" article), you will be able to log in to access software update files to manually update your machines.


Accessing the File Server


1. Open a Web browser of your choice.

2. Navigate to https://file.eii-online.com
3. Enter your account name and password.
Once logged in, you are taken to the "Home" Directory. From here you can navigate to the desired software update to download it. The types of files available on the file server are typically:
  • USPS Outgoing Directories
  • USPS Labeling List updates
  • Eii's USPS Outgoing patch updates

 

The steps to install a file depends on the  file type.

NOTE: Files on the File Server have a tendency to be large and may take some time to download depending on your internet connection



To Install Directories


1. Navigate to the "Directories" folder of the files, either by following the file tree on the left hand page, or double-clicking on the "Files" icon and navigating the subsequent pages.

From the home page, find and open the "Directories" folder, then select the OCR suite you wish to update.
2. Select the OCR suite you wish to update.
3. Click to download the most recent ".exe" file in the folder.

Note: If you are downloading the file away from an Eii machine, you will need to copy the OCR Directory executable to a flash drive and place it on the desktop of the Eii machine before proceeding.
4. Double-click on the directory .exe file you downloaded from the "Downloads" folder.
5. Select "Next >" to begin the installation.
6. Select the "Install" button.
7. Once the installation is completed, hit "Finish".

Note: If you have multiple Eii machines, you will need to run the directory .exe file on all Eii equipment.



To Install Label Lists


1. Navigate to the "Label List" folder of the files, either by following the file tree on the left hand page, or double-clicking on the "Files" icon and navigating the subsequent pages.
2. The date for each folder is the at the end of the title. The most recent date is the best folder to choose.
3. Inside of the latest folder, click to download the ".exe" file.

Note: If you are downloading the file away from an Eii machine, you will need to copy the "EII Labeling List" file to a flash drive and place it on the desktop of the Eii machine before proceeding.
4. Double-click on the label list file you downloaded in order to run it.
5. Select "Next >" to begin the installation.
6. Select the "Install" button.
7. Wait for the download process to complete. This may take a few minutes.
8. Once the installation is completed, hit "Finish".


To Install Eii Software Patches

Note: Please do not install Eii software patches without contacting Eii Customer Support ahead of time. 



1. Navigate to the "Installers" folder of the files, either by following the file tree on the left hand page, or double-clicking on the "Files" icon and navigating the subsequent pages. 
2. Select the "USPS Outgoing" folder, which will contain the latest patches available to you. The version number is listed at the end of the name.
3. Click on the highest verson number ".zip" file to download it.

If you are downloading the file away from an Eii machine, you will need to copy the "USPS Outgoing System Patch.zip" file to a flash drive and place it on the desktop of the Eii machine before proceeding.
4. Extract the .zip file by right clicking and selecting "Extract All...".
5. Close all Eii applications and double-click on the "Eii Patch.exe" file to run it.

Please contact Eii Support if you encounter any issues.
6. Select the "Install" button.
7. Select "Yes, restart the computer now" and hit the "Finish" button to complete the installation.


Subscriptions


You will receive an email for any update in the folders your account is subscribed to.  If you would like more advance notice of updates, please subscribe to Engineering Innovation's email notification system at status.eii-online.com.


Selecting the "Subscribe to Updates" button opens a dialogue box to enter the email you wish to use to receive notifications.