The image below shows the main page of the web utility.  A menu at the top of the page contains links to manage the session, access account information, and return to the home page.  The main tool bar is used to navigate the primary pages of the website.  Page content is presented in the main window.  A menu at the bottom of the page provides links to other useful information.


Features

All features can be reached through the main tool bar.  Account type and specific permissions will determine which features appear to a user.  These features fall within the categories presented on the main tool bar.  The graphic below provides a brief description of what each feature category offers.


Downloads

The Downloads section of the main toolbar includes links to pages from which additional utilities may be downloaded.  Access to these downloads for individual accoutns is controlled by the account settings.

  • ConfirmDelivery for Windows
    • ConfirmDelivery for Windows is a PC-based application.  Information concerning the application and the link to the installation file are located on the ConfirmDelivery for Windows page.
  • PDF Address Extractor
    • The PDF Address Extractor is a service utility that extracts recipient and address information from existing PDF documents for the purpose of creating address labels.


Help

The Help section of the main toolbar provides links to access Problem Submission, Postage Rates, News Archive, Website Alerts, Terms of Use, and Contact information.

  • Problem Submission
    • The Problem Submission form allows you to report issues you are having with mail pieces or the website.  Please communicate feature requests through your service provider.
  • Postage Rates
    • The Postage Rates pages provide rate tables for mail pieces that can be created using the website and the Windows application.
  • News Archive
    • The News Archive page shows a history of news, events, and site outages.  The archive is compiled from news and notices posted to the home page.
  • Website Alerts
    • The Website Alerts page provides examples of the manner in which upcoming site outages are communicated with on-screen notifications.
  • Terms of Use
    • The Terms of Use should be read and understood before utilizing the services offered by the product.
  • Contact Us
    • The Contact Us page provides contact information for the direct owner (service provider) of the current account.


Page bottom menu

Descriptions of the links included in the menu at the bottom of the page are listed below:

  • Terms & Conditions of Use
    • The Terms & Conditions of Use should be read and understood before utilizing the services offered by the product.
  • Contact Us
    • The Contact Us page provides contact information for the direct owner (service provider) of the current account
  • Problem Submission
    • The Problem Submission form allows for the reporting of issues with mail pieces or with the website.  Please communicate feature requests through the service provider.  
    • Note that this menu option is only visible when logged into an account.
  • Website Settings
    • This link provides information on the optimal browser settings for the web utility.  With the frequency of which web browsers update, the information on this page may not be current.  It is best to contact your IT department if you believe you are experiencing browser-related problems.