If you have forgotten your username or password, the "Click Here" link will lead to a password reset page.



In the event that a password is forgotten, the Security Question and Security Answer will be used to log in through the "Forgot Username or Password" link located on the Login page.  Before this feature can be used, the question and answer must be set up.


1)  After creating an account, or upon logging in for the first time, a screen will prompt the setup of a security question.


2)  Choose a security question from the drop-down menu and enter an answer in the box below it.  There are seven question from which you can choose.

  • The answer to the security question is case sensitive.


3)  When a memorable question and answer have been chosen, click the "Continue" link at the bottom right of the page to save this information.