General

EII Equipment Networking Information
--- Engineering Innovation --- Outbound: TCP 443 (HTTPS) is the primary port needed for everything, including KACE and TeamViewer. TCP 443 to KACE is to ...
Tue, Jan 11, 2022 at 3:22 PM
Overview of EII Network Connectivity and Remote Support
In order to maintain a dedicated network for all equipment within the EII ecosystem and to ensure that all communication of equipment is segmented as best a...
Mon, Feb 20, 2023 at 4:25 PM
Uploading Logs and Backups to EII Support
It is possible to load logs and database backups onto a common folder shared by both EII and any company in an effort to speed up troubleshooting. Step-...
Fri, Mar 9, 2018 at 2:53 PM